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CUSTOMER EXPERIENCE

“Went as a group of 4 friends (age 20-21), we were initially reluctant to go because of the rainy forecast thinking it would be cold and miserable, but the staff advised us to go ahead- and it was a great experience! The rain made it much more funny and enjoyable as we were slipping and sliding around, the whole group enjoyed it more after it started raining, much more laughter and splashes than compared to going in dry weather. Will definitely go again soon (bonus if it’s raining!)”

Sohaib Anjum

“Absolutely amazing!! Such a great place and definitely brings out your inner child! Would definitely go back in a second!”

Natasha Pauline Fletcher

“9 of us went on Saturday.. age ranging between 8-32 and it was brilliant!! So much fun..highly recommended. Life guards were great, wet suits in really good condition.”

Hayley Martin Cushion

“My daughter who is autistic had a great time, the lifeguards and staff were very patient and spent time helping her gain the confidence to swim out to the area. Thank you very much”

Jo Sparkes

“Totally loved it.. never laughed so much. A fantastic day was had by all.. all staff where nice and helpful and changing rooms where kept clean.”

Clare Davidson

“Five Stars. Brought my friend here for a surprise birthday present and it was great fun and great value for money even with the rain and cold weather!”

Gemma May

“My eldest is a newly diagnosed diabetic and the support from staff was brilliant…. within minutes all lifeguards had been radio’ed to make them aware and both the manager and deputy manager discussed her needs with us and what should be the plan of action. We all felt very safe and well looked after and my daughter can’t wait to go back again. Thank you aqua parcs!!!!”

Claire Darnley

“Went with family ranging from my 15 year old son to my 55 year old husband and we all absolutely loved it – we haven’t laughed so much in ages. Highly recommended.”

Lisa Nolan