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FAQs
Please find below answers to our most frequently asked questions.
For anything we might have missed please do not hesitate to get in touch via the form below.
GENERAL
When is it open?
We are open from 4th May to 30th September 2019, seven days a week. The opening times vary each month, with extra sessions running during school holidays.
Use the calendar to pick a date and you will be able to view session times. We can often open at a special time for private hires, so please get in touch with your requirements.
What happens during a session?
Once you have checked in at reception you will be given a wristband. You will then collect your wetsuit and get changed. You will need to be at the water’s edge at least 10 minutes prior to your session start time. Here you will be given your buoyancy aid and safety brief. Your session will start on the hour, where you will have 50 minutes to enjoy the course however you see fit.
How long is a session?
An hour in total, with 50 minutes on water!
ABOUT YOU
How old do I need to be
You need to be 6 years old or over and be able to swim unaided for 25 metres to go on the Aqua Parc. Children between 6 and 10 years of age need a paying adult to accompany them on the equipment at a ratio of 1 adult per 3 children. Children aged 10 to 17 do not need an adult on the water with them, however they must be signed in at the Aqua Parc reception by an adult over the age of 18. The Aqua Parc is suitable for adults of all ages!
COSTS & BOOKINGS
How much does it cost
Each session is £20 per person when booked online and this includes wetsuit hire, safety brief, buoyancy aid and 50 minutes on the park.
Should you wish to book at reception there is a £5 admin charge per person for the filling out of the disclaimer.
If you are a large group of 20 or more, please contact us before booking by emailing info@aquaparcs.co.uk
WEATHER & ENVIRONMENT
Will it be cold?
The water temperature will vary depending on the weather condition on the day and time of year. You will keep warm if you keep moving around and we supply wetsuits which will keep you warm.
WAIVER
Do I need to fill in a disclaimer?
It is important that every customer fills out a disclaimer before they attend their session. If you have not already done this, then please click this link www.aquaparcs.sports-booker.com/booking and please enter the booking reference that is provided in your booking confirmation email to complete the disclaimer.
CLOTHING
What should I wear and bring with me?
- You should remove all jewellery including watches (stud earrings may be worn) It’s best to leave valuables at home.
- You should bring a towel and swimming costume (you will wear this under your wetsuit)
- You can wear wet shoes or wet socks; however any hard-soled shoes cannot be worn.
- You can use your own wet suit or use the wetsuit included in your session price. A buoyancy aid will be provided for free.
- Bring a padlock for the locker or you can purchase one at reception for just £5.