It is important that every customer fills out a statement of risk before they attend their session. If you have not already done this, then please click this link and please enter the booking reference that is provided in your booking confirmation email to complete the disclaimer.
Note that a £5 administration fee will be charged if you sign the statement of risk at receptions.
Once you have checked in at reception you will be given a wristband. You will then collect your wetsuit and get changed. You will need to be at the water’s edge at least 10 minutes prior to your session start time. Here you will be given your buoyancy aid and safety brief. Your session will start on the hour, where you will have 50 minutes to enjoy the course however you see fit.
An hour in total, with 50 minutes on water. If you would like to stay longer on the park, you can book a double session for just £10 per person. This offer can be pre-booked on the website or on the day in reception and applies to both a single ticket and the family pass.
The water temperature will vary depending on the weather conditions on the day. Water temperature is monitored daily and displayed in reception. Wearing the wetsuit provided will help you to keep warm.
The rain makes the experience on the park different and the slides more slippery. The only reason the park would close is extreme weather condition such as strong winds or thunderstorm. Every participant would be informed.
At your own risk, you can bring your go pro. We strongly recommend that you equip your camera with a floater. If you do lose it, we will not be able to look for it for you and the chances of finding it are very slim.
Fill in a form on your way out at reception, we will send you a link to view the pictures so that you can purchase them. Please allow 48 hours to receive a link and/or for the pictures to be fully uploaded.