The water temperature will vary depending on the weather conditions on the day.
Water temperature is monitored daily and displayed in reception.
Wearing the wetsuit provided will help you to keep warm.
It is important that every participant fills out a Statement of Risk before they attend their session. You can access the online form from your confirmation email by pressing the link "click to check in now".
We strongly advise that you leave any valuable in your locker or at home (for example: jewelry, watches, glasses, cameras...).
If you do decide to take any valuable on the park, you do so at your own risk as we will not be able to get any lost item back.
At your own risk, you can bring your go pro.
We strongly recommend that you equip your camera with a floater.
If you do lose it, we will not be able to look for it for you and the chances of finding it are very slim.
A session lasts an hour in total. It includes a 10minute safety briefing and 50 minutes of fun on the park.
If you would like to stay longer on the park, you can book a double session for just £10 extra per person. This offer can be pre-booked on the website or on the day in reception and applies to both Pre-Book ticket and Family Pass.
The rain makes the experience on the park different and the slides more slippery.
The only reason the park would close is extreme weather condition such as strong winds or thunderstorm. Every participant would be informed.
If you break any of the rules below, you’ll be asked to leave the aqua park without refund.
Aged 8+. You must be aged 8 or over to use the Aqua Park.
25m. You must be a confident swimmer and be able to swim at least 25 meters un-aided as the aqua park is 25 meters from the end of the jetty. We reserve the right to remove anyone who is struggling.
Buoyancy aids, everyone must wear 1 of our buoyancy aids. Please make sure all straps
are fastened tightly. Do not remove this at any point during the session.
No diving or flipping. You can jump off of any of the inflatables, but you must always enter the water feet first. The only exception is the 2 White slides at the back and the Figure 8 slide, these are climb up slide down only features.
Look before you leap! Check your landing area is clear before you jump or slide.
Give others space. Whilst on the park do not climb too close to other users, let the person in front of you get to the top then start climbing.
Do not swim underneath any of the features.
Neptune Steps. When you fall in swim to the nearest aqua park feature and climb on, there are Neptune steps spread out around the park to aid you getting back onto the park.
Lifeguards on the Park will be in Yellow Lifeguard tops. You may seek help from them at any point by raising your hand and shouting ‘Lifeguard’ they are there to help the injured and save lives so please do not call them unnecessarily.
Aqua Guides. Some sessions may include an Aqua Guide they will be wearing orange. They will be on the park to challenge you and ensure you have an amazing time.
Whistles. Lifeguards use whistles to contact you. 1 Whistle blast = A lifeguard may be trying to get your attention so have a look around. 3 Whistle blasts = Emergency on the park! Someone could be injured or there could be lightning in the area. You need to stop immediately and sit down where you are, the lifeguards will then give you further instructions. Long Whistle blast = The session is over, please start making your way off the park.
No swearing or foul language. Remember this is a family park so please no swearing or foul language. We allow you to play fight with your friends, but excessively rough play and aggressive behaviour is NOT tolerated. We want you to have fun, so you can push each other in but please do not push the lifeguards or members of other groups in.
Personal items. We recommend you remove any jewellery, watches, glasses or other loose items. You may take waterproof cameras; however, damage or loss of property is at your own risk. If you drop it, it will sink.
Medical conditions. Finally, please if you have any pre-existing medical conditions, we ask you to report to our staff in full confidentiality, before entering the water. However, if you suffer from severe asthma, diabetes, any heart conditions or are prone to dislocations we advise you not to go on the aqua park.
Pregnancy. If you are pregnant or feel there could be a possibility you may be pregnant, we again strongly advise you not to participate.
Thank you for your time and please walk slowly along the walkway and the start of the park, jump in and have a great time. Please do not jump off the side of the walkway.