When you book, and pay for your ticket, the hire of a wetsuit for that session is automatically included.
Please remember before booking that all ticket sales are final.
If you are booking for a group of two or more, please make sure each ticket holder inputs their details and completes the waiver online before arriving. If you have to complete these details onsite, there will be a £5 administration charge for each ticket holder. Help on how to do this is covered later in this document.
CANCELLATIONS, CHANGING OR MOVING THE BOOKING
All bookings are final and are non-refundable. Cancellations at more than 10 days’ notice will be credited to your Aqua Parc account, allowing you to rebook. Then at the point of payment you can select a button that says, “Use credit on account” to pay, or part pay, provided there is the same or more credit to use than the cost of your bookings.
There is no cash alternative or cash refund.
CHILDREN AGED 6 TO 10 INCLUSIVE
Children aged 6-10 must have a parent or guardian with them at all times on the aqua park. Maximum 3 children per adult.
CHILDREN AGED 10 TO 15 INCLUSIVE
Can attend any session but must have either a parent or guardian on shore or on the aqua park with them.
16 TO 95 YEARS OLD
Over 16’s can attend without any other supervision. Please make sure your correctly complete our waiver before attending.
To check availability simply visit the bookings website www.aquaparcs.co.uk. Our online booking system will show you real time availability.
If no sessions are showing for your chosen date and time this means that the session time is running at full capacity. If sessions are showing with a green cross, it means there is availability for you and your party on that session.
GROUPS AND DISCOUNTS
As a thank you, for group bookings of 10 or more we reward you with 10% credit on the value of your booking. You can use this for all your future visits.
For exclusive sessions please contact the team on firstname.lastname@example.org